Minimal Data Collection
Hum sirf woh information maanga jo aapke account ko chalane aur payments process karne ke liye zaruori hai—kabhi extra nahi.
LEGAL REFERENCE
Privacy Policy jo aap ke liye likha gaya hai
h 12 par aap ka har piece of information encrypted rahta hai aur hum is ko kabhi bhi third parties ke saath share nahi karte bina aap ki...
Data EncryptionNo Third Party SharingAccount PrivacyPayment SecurityLocal Compliance
Humara privacy posture aur aapki information
h 12 Pakistan ke regions mein operate karta hai jahan local qanoon ijazat deta hai. Jab aap apna account verify karte ho, hum aap se name, address, aur payment details manga sakte hain—sirf account security aur fraud prevention ke liye. Aapka deposit aur withdrawal history sirf aapke account dashboard par visible hota hai. Hum cookies use karte hain sirf aapke session ko
secure rakhne aur aapka lobby preference yaad rakhne ke liye. Agar kisi waqt aap apni information update karna chahen, aap apne account settings mein ja sakte ho aur changes kar sakte ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HUMSE MILIYE
Privacy ke sawal hain? Yahan contact karen
Team online
Email Support
Aapke privacy-related sawal ke liye hamara support team h 12 par email ke zariye available hai. Response usually 24 ghante mein aa jata hai.
Account Settings
Aapka personal information aap apne account ke privacy section se directly manage kar sakte ho aur kisi bhi waqt update kar sakte ho.
Data Request
Agar aap apna complete data record chahte ho, aap hamse official request kar sakte ho aur hum ap ko PDF format mein bhej denge.
SECURITY KA AETIYAD
Humara privacy framework aur aapka confidence
SSL Encryption
Aapka account aur payment information SSL encryption se protected rahta hai, jo bank-level security provide karta hai. Har transaction encrypted...
No Data Sale
Hum kabhi bhi aapki personal information marketing companies ya third parties ko bechte nahi hain. Aapka data sirf h 12...
Account Verification
Humara verification process ensure karta hai ke only aap hi aapke account ko access kar sakte ho. Two-factor authentication available...
Payment Data Handling
JazzCash, Easypaisa, SadaPay aur Raast ke through jo bhi data transfer hota hai, woh PCI DSS standards follow karta hai...
Breach Protocol
Agar kabhi kisi unusual activity ka pata chale, hum immediately aapko notify karte hain aur aapke account ko secure karte...
Retention Policy
Aapka data sirf utne time tak store hota hai jitne waqt ke liye legal aur operational reasons se zaruor hai...
HAMARA APPROACH
Privacy policy ke core principles jo humari design ko guide karte hain
Local Payment Rails
JazzCash, Easypaisa, SadaPay aur Raast ke zariye deposits aur withdrawals directly hote hain, jo aapka bank-level privacy maintain rakhta hai.
Transparent Settings
Aapka account settings panel par communication preferences clearly visible hain. Aap bata sakte ho ke aap ko kaunse notifications chahiye aur kaunse nahi.
No Ad Tracking
Hum aapke game activity ko aapke consent k bina third-party ad networks ko share nahi karte. Aapka lobby behavior sirf aapka hai.
Device Privacy
h 12 ka app ya website aapke device ke camera, microphone ya location ko access nahi karta jab tak aap explicitly allow nahi karte.
Cookie Control
Aap apne browser settings se cookies disable kar sakte ho, lekin isse aapke session experience affect ho sakta hai.
Legal Compliance
Humara policy Pakistan ke supported regions mein local law ko follow karta hai jahan hum operate karte hain.
Visibility aur control jo aapko apne privacy pe mila hua hai
Account Dashboard
Aapka complete account history, deposits, withdrawals aur login records ek hi jagah visible hain. Kisi bhi suspicious activity ko immediately spot kar sakte ho.
Privacy Preferences
Communications, notifications, aur data-sharing choices ko aap apne settings se control kar sakte ho. Changes immediately apply ho jate hain.
Session Management
Aap apne active sessions ko dekh sakte ho aur kisi bhi unknown device se logout kar sakte ho agar aapko suspicious kuch lage.
Download Your Data
Aap apna complete account data CSV ya JSON format mein download kar sakte ho. Humara system mein jo bhi data store hai, woh accessible hai.
Withdrawal History
JazzCash, Easypaisa, SadaPay aur Raast ke through jo withdrawals ho chuke hain, unka pura record timestamps ke saath save hota hai.
Account Deletion
Agar aap apna account permanently delete karna chahen, hum aapke personal data ko securely erase kar denge jo GDPR standards follow karte hain.
Privacy policy ke baare mein puchhe jane wale sawal
Nahi, kabhi nahi. Aapka data sirf h 12 operations ke liye use hota hai. Hum third-party marketing companies ya data brokers ko information sell nahi karte. Aapka privacy hamara guarantee hai.
Aapka payment information encrypted tunnels ke through transmit hota hai aur hum payment card numbers store nahi karte. Har transaction secure gateway se process hota hai jo banking standards follow karta hai.
Nahi. Aapka game history, betting patterns aur account activity sirf aapke account dashboard par visible hai. Hum is information ko publicly display nahi karte aur na hi kisi ko share karte hain.
Hum immediately aapko email ya SMS se notify karte hain. Aap apna password change kar sakte ho, suspicious sessions se logout kar sakte ho aur support team se contact kar sakte ho account recovery ke liye.
Active account data as long as needed. Jab aap account close karte ho, hum legal requirements ke according data retain karte hain, phir securely delete kar dete hain. Usually 1-2 saal baad data purge ho jata hai.
Haan, bilkul. Aap apne account settings se request kar sakte ho aur hum aapka complete data export CSV format mein bhej denge. Process usually 3-5 business days mein complete ho jata hai.
Haan. Major changes ke liye hum aapke registered email par notification bhejte hain. Minor updates automatically apply ho jate hain. Aap hamesha latest policy apne account page se dekh sakte ho.